Mette AI — multilingual AI operator, Costa del Sol
House of Mojo

Year

2026

Client

House of Mojo

Timeline

Type

Live

METTE AI

A multilingual AI operator for a Costa del Sol real estate and investment group 72,933 calls placed, in 14 languages, across 24 countries. Every channel qualifies and books.

Every channel qualifies and books. Whatever door a lead walks through — a call, an email, a WhatsApp message, the widget — they meet the same expert advisor.

Every channel qualifies and books. Whatever door a lead walks through — a call, an email, a WhatsApp message, the widget — they meet the same expert advisor.

Every channel qualifies and books. Whatever door a lead walks through — a call, an email, a WhatsApp message, the widget — they meet the same expert advisor.

Champ Smith — Operator, CYSTEMS × House of Mojo

Champ Smith

Operator — CYSTEMS House of Mojo

Details

year

2026

Client

House of Mojo

Timeline

2 Months

Type

Live

Overview

What she is. Mette is the revenue engine inside House of Mojo — a real estate firm and investment group on the Costa del Sol, named Best Real Estate Agency in Spain at the 2025–2026 European Property Awards. She telephones leads in fourteen languages, answers the company's inbound line, writes and replies to email, runs WhatsApp and SMS, and staffs the website widget — qualifying every lead against one written standard and booking the meeting herself, on the call.

The scale. 72,933 outbound calls placed since October 2025, in fourteen languages, into twenty-four countries — every one of them cleared through a full compliance gauntlet before it rang.

Six channels, one advisor. Outbound voice, inbound voice, email, WhatsApp, SMS and the widget — all on one lifecycle. Whatever door a lead walks through, they meet the same advisor, backed by the same memory, booked through one mechanism.

She asks about the life, not the budget. A story-eliciting question about the person's life, and the field fills itself — plus two adjacent fields, plus rapport. It is House of Mojo's own human sales playbook, encoded and running around the clock.

Built to be trusted with revenue. A fail-closed compliance layer clears every outbound contact before it goes — consent, local calling hours, frequency, channel permission. Every email carries the lead's full history, bound to the right identity, before it sends. And every night she grades her own conversations against the written standard.

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By the Numbers

Real outbound dials since October 2025 — each one cleared through a fail-closed compliance gauntlet before it rang

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By the Numbers

Real outbound dials since October 2025 — each one cleared through a fail-closed compliance gauntlet before it rang

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By the Numbers

Real outbound dials since October 2025 — each one cleared through a fail-closed compliance gauntlet before it rang

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By the Numbers

Real outbound dials since October 2025 — each one cleared through a fail-closed compliance gauntlet before it rang

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By the Numbers

Each with its own dedicated agent and hand-picked voice, dialing into 24 countries on their own legal calling hours

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By the Numbers

Each with its own dedicated agent and hand-picked voice, dialing into 24 countries on their own legal calling hours

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By the Numbers

Each with its own dedicated agent and hand-picked voice, dialing into 24 countries on their own legal calling hours

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By the Numbers

Each with its own dedicated agent and hand-picked voice, dialing into 24 countries on their own legal calling hours

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By the Numbers

Each one dialed inside its own legally encoded calling hours, without a human checking the clock

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By the Numbers

Each one dialed inside its own legally encoded calling hours, without a human checking the clock

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By the Numbers

Each one dialed inside its own legally encoded calling hours, without a human checking the clock

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By the Numbers

Each one dialed inside its own legally encoded calling hours, without a human checking the clock

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By the Numbers

Voice, WhatsApp, SMS, email, web and social on a single lifecycle — every touch already knows the last one

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By the Numbers

Voice, WhatsApp, SMS, email, web and social on a single lifecycle — every touch already knows the last one

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By the Numbers

Voice, WhatsApp, SMS, email, web and social on a single lifecycle — every touch already knows the last one

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By the Numbers

Voice, WhatsApp, SMS, email, web and social on a single lifecycle — every touch already knows the last one

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By the Numbers

Fourteen outbound and fourteen inbound, each native in its own language with a hand-picked voice

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By the Numbers

Fourteen outbound and fourteen inbound, each native in its own language with a hand-picked voice

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By the Numbers

Fourteen outbound and fourteen inbound, each native in its own language with a hand-picked voice

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By the Numbers

Fourteen outbound and fourteen inbound, each native in its own language with a hand-picked voice

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By the Numbers

Reach at scale across fourteen languages and twenty-four countries, measured over the last seven days

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By the Numbers

Reach at scale across fourteen languages and twenty-four countries, measured over the last seven days

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By the Numbers

Reach at scale across fourteen languages and twenty-four countries, measured over the last seven days

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By the Numbers

Reach at scale across fourteen languages and twenty-four countries, measured over the last seven days

72.2 per cent of dials connect, across fourteen languages, twenty-four countries and six channels

Challenge

The opportunity

The opportunity

A Costa del Sol real estate and investment group serving buyers across two dozen countries, in a dozen languages, on six channels — with a database going back years and demand arriving around the clock.

Property is the longest, highest-stakes decision most people make, and the relationship runs for months or years before it closes. The prize goes to whoever is still present, still informed and still useful at the exact moment a buyer becomes ready — in their own language, at their own hour.

That is a capacity problem, and capacity is exactly what a Cystem can manufacture.

Fourteen languages live, each with a dedicated agent and its own hand-picked voice

Solution

What we built

What we built

One multilingual operator across six channels, every one on the same path: nurture, qualify, book.

Fourteen languages live, each with its own dedicated agent and its own hand-picked voice. Flemish is treated as its own language, never folded into Dutch — enforced in code, with a test to keep it that way.

Twenty-four countries with their legal calling windows encoded — local hours, lunch breaks, weekend rules and public holidays screened per market. Canada spans six time zones, so the Cystem brackets the whole country, opening on Vancouver time and closing on Newfoundland time.

Underneath sits the governance layer: a multi-vendor AI council reviewing every substantial change, and one creed — prove it before you call it live — so a single Cystem can run production revenue work at full pace.

Result

The outcome

The outcome

Every enquiry meets the same advisor, in its own language, on whatever channel it arrived — qualified against one standard, booked into a real calendar, a human brought in exactly when a human helps.

Reach at scale. 72.2% of dials connect. Every lead carries a complete cross-channel record, so no conversation ever starts cold — and whichever door they came through, the next touch already knows the last one.

Precision at scale. Zero hallucinations across every quality-graded call. Each conversation is independently graded against the written standard every night, and what it learns becomes a permanent rule.

Capacity no team can buy. Six full-time-equivalent years of outbound dialing, delivered in nine and a half months — native across fourteen languages, each working its own market's legal calling hours, every one of them remembering every prior conversation. That team is not expensive. It is not hireable.

User
Champ Smith

Profession

Operator & AI Cystems Builder

Location

Spain & USA

Become A Founding Member.

CYSTEMS OS is one operating Cystem for your whole business every lead, call, tool, and process mapped into a single brain you can see, talk to, and command, so the work keeps moving whether you're at the desk or not. Founders come in first we build the Cystem with them, not sell it at them: your own branded instance, founder pricing locked for the life of your account, a direct line to Champ, and a hand on what gets built next. 77 founders are already in and 233 seats are open. Tell us who you are and what you run, and claim yours.

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August 2026

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